RCB Bank has temporarily closed lobbies at all of its locations in an effort to protect customers and employees from the spread of COVID-19, according to a press release from the bank.
The temporary closures of lobbies began Monday.
The bank will still offer access to all drive-thru, ATM and ITM (Interactive Teller Machine) services at all locations that offer them.
RCB Bank’s full press release can be read below:
In an effort to protect our customers and employees from the spread of COVID-19, effective Monday, March 23, lobbies at all of our locations will be temporarily closed. We will continue to offer access to all drive-thru, ATM and ITM services at locations that offer them.
Customers that need in-person account assistance or access to their safety deposit box(es) at one of our locations, please call 888-764-5499 to schedule an appointment.
While our drive-thru services will remain open, please also consider utilizing our digital and off-site banking tools. Getting started is easy!
Enroll for Online Banking at RCBbank.com.
Bank through text with Text Banking.
Download the RCB Bank Mobile Banking App.
Call our Call Center staff at 855-226-5722.
Utilize our Anytime Banker phone line by calling 877-812-4663 (toll free).
With our digital and off-site banking tools, you can:Check balances, transfer money and view monthly statements.
Pay your bills and loans, and set up recurring payments.
Deposit checks with the Mobile Deposit feature on the app.
Send money quickly and easily to anyone you know and trust with instaPay on the app.
To learn more about these tools, including enrollment and limitations, visit RCBbank.com/BankAnywhere or call us at 855-226-5722. For your convenience and safety, any fees related to our digital banking tools will be temporarily waived.We will continue to monitor the COVID-19 outbreak and make decisions as more information is available. Know that we are making decisions to continue offering our banking services for our customers while providing the recommended health safety precautions. We will continue to update RCBbank.com/COVID-19-Response as we have more information.
Thank you for being an RCB Bank customer and please know that while we share your concern about the effects of COVID-19, we remain committed to providing you with the best possible service. We appreciate the opportunity to serve you.
